POLICY/FAQ
Thank you for contacting Baddie Stylez Boutique. We appreciate your interest and value your questions. Our team is dedicated to providing exceptional customer service, and we strive to respond to all emails within 24-48 hours. However, if you’re seeking a quicker resolution, we invite you to reach out to us directly via Instagram by sending a direct message to @baddiestylezboutique. Your satisfaction is important to us, and we’ll do our best to assist you promptly. Thank you for your understanding and patience.
What is the return and exchange policy ?
Yes we accept returns, however we currently do not accept returns for refunds. We allow returns for store credit within a week from the date the tracking number states it was delivered. Please note that customer is responsible to pay for ALL shipping fees including the cost to ship the exchange item. On Sale items are final sale, no exceptions. Bodysuits, accessories, and white or any variations of white(for example CREAM, OFF WHITE) items are ALL final sale.
How long will it take to receive my order?
All orders are processed within 1 to 2 business days (Monday thru Saturday). Ship time for for all orders is 2-4 business days depending on your location and the efficiency of your local post office.
My package has been lost/stolen , What should I do?
Please make sure to submit the correct address. We are not responsible for packages that are lost/stolen. Once your package leaves our premises we are not responsible for them as USPS or UPS is a shipping service that you agree to allow us to send for you. Once we send the liability is between you and USPS or UPS; however, we will do our best to help you find your package since each order comes with a tracking number. In the case where the tracking says delivered but you haven't received your package, you can visit your local post office or contact USPS or UPS to file a claim.
Do you have a size chart?
We do not have a size chart because the styles vary in measurements. If you would like exact measurements for a specific size, please DM us @baddiestylezboutique on Instagram for the fastest response.
